Wednesday 18 January 2012

Managing cash flow in small businesses

Cash flow is a challenge for many business owners, both start-up and mature businesses. 
Learning how to effectively manage cash flow will ensure that not only will your business survive and thrive, but you will be able to undertake new projects and make timely payments to your staff, if any, and suppliers.

Using Managing cash flow in small businesses, Your Small Business Coach shares 5 key tips on how to help owners and directors of small businesses improve effective management of cash flow in their business:
Free Download click here.
Or, you can cut and paste the weblink below in your browser:

To take action immediately:
-email: bizcoachuk@gmail.com
-Skype: bizcoachuk 
-Share on Twitter: @bizcoach4u
-Telephone 0845 054 2870
Business Coaching, Mentoring & Training
Your Small Business Coach
http://www.yoursmallbusinesscoach.co.uk/

Wednesday 11 January 2012

New Resources for Owners and Directors of Small Business

I  am happy to announce that Your Small Business Coach has uploaded new resources for owners and directors of small businesses.
For useful resources you can choose from the following topics:


When the Going Gets Tough - Retaining and Attracting Customers
Click here for slideshare option 
or cut and paste this link on your browser: http://tinyurl.com/72xcw69
Click here for youtube option 
or cut and paste this link on your browser: http://youtu.be/2fsaxHcyQOs


10 Pricing Tips for Higher Profitability of Small Businesses
Click here for slideshare option 
or cut and paste this link on your browser: http://tinyurl.com/cdsxcta
Click here for youtube option 
or cut and paste this link on your browser: http://youtu.be/urFycAbTljw


Managing Change for Business Success - handling resistance to change
Click here for slideshare option 
or cut and paste this link on your browser: http://tinyurl.com/76ystl8
 Click here for youtube option 
or cut and paste this link on your browser: http://youtu.be/BRPcotD-PVE


There is a selection of free and available to purchase training articles and e-books from the YSBC store
You can Click Here
or cut and paste this weblink in your browser
http://www.yoursmallbusinesscoach.co.uk/ysbc-store


To take action immediately:
-email: bizcoachuk@gmail.com
-Skype: bizcoachuk 
-Share on Twitter: @bizcoach4u
-Telephone 0845 054 2870
Business Coaching, Mentoring & Training


Your Small Business Coach

http://www.yoursmallbusinesscoach.co.uk/

Monday 2 January 2012

52 Tips for Communicating with Customers

This easy to use and informative guide contains 52 tips on Best Practice for communicating with customers. You can choose one tip for every week of the year. In this guide, the author covers: the basics of communicating with customers, how to develop staff to provide Excellence in Customer Service, tips on how to communicate in a timely and accurate manner and with sincerity -whether on the telephone or in face to face situations. Using easy to follow steps, the author gives specific tips also on how to dealing with difficult and challenging customers. 

A 'must have' guide for every business owner and employee working in customer service or other client facing roles in reception, logistics and technical support in small and large businesses. Begin the process of continuous improvement in communication excellence with customers

To view Click Here 
Or, you can cut and paste the weblink below in your browser:



To take action immediately:
-email: bizcoachuk@gmail.com
-Skype: bizcoachuk 
-Share on Twitter: @bizcoach4u
-Telephone 0845 054 2870
Business Coaching, Mentoring & Training
Your Small Business Coach
http://www.yoursmallbusinesscoach.co.uk/